How does coronavirus affect the computer repair industry?
As technology continues to evolve, it has played a significant role in connecting the world, making communication and business easier. Nonetheless, these advantages play out against us during this global pandemic. Since the business world is interconnected in various ways, a disruption in one sector spills out to the rest.
Currently, the disruption of coronavirus in the computer industry can be felt worldwide. Either directly or indirectly, every computer industry relies on tech supplies from china. Now that production has been interfered with by the outbreak, the technological world at large is suffering.
How can laptop & computer repairs be carried out safely amid the pandemic?
Coronavirus has affected businesses in various capacities, with most of them having to shut down or work from home. This is in a bid to prevent further spread of the virus. Even though repair parts are becoming harder to find, customers can still have their computers repaired without much hassle.
If the client has to deliver their computer at the shop physically, they should maintain the 6ft distance from other customers and the technician. Unless necessary, they should avoid contact with surfaces, sanitize regularly, and always wear a mask.
Before going to the shop, the customer can call their technician and ask about the problem. This is more convenient if the individual is knowledgeable about computers. They can settle on sending emails with images. If possible, the customer can make video calls. Even though this method might be inconvenient, it will prevent unnecessary trips outside the house.
Another way would be using the mailing service. Rather than going into the shop, you can arrange with your technician to deliver your computer through parcel services, have it fixed, and parcelled back to you. This method might be suitable for laptop repairs but might prove hectic for desktop computers.
Technicians can sign up for websites that offer computer repair services, compared to operating the workshop daily. This way, they can serve one customer at a time.
Current demand for computer repair
Since the outbreak, a lot of people have been working from home, while some businesses were closed. This would impact the computer repair sector in varied ways. Given the constrained business capital expenditure, the industry is set to benefit since people are opting for repairs compared to replacements. Giving that computers are necessary at this time, it is unlikely that the demand will decrease ultimately.
Do computer experts consider furloughing?
The Economics of scale – even though the industry has not reached its ultimate low, some experts may have a hard time keeping up with business. Therefore, it would be economical to take leave of absence than operate a business on uncertainty.
To reduce the health risk, yes.
Some may be concerned about their health, and they would prefer furlough than risking themselves to exposure to the virus.